Starting October 11, PayPal, our credit card processor, will no longer refund processing fee, when merchandise is returned to us by a client. According to PayPal, this is “in line with industry practice”. Therefore, beginning Saturday, October 5th 2019, we would have to charge a processing fee on all returned credit card orders equal to the PayPal processing fee which is 2.6% for Visa and MasterCard transactions, 3.5% for AmEx, and 4.5% for non-US credit cards.